Privacy Policy

 

www.5Starcaregivers.ca,   Protecting Your Information And Privacy:

  • Only with your consent, we will gather only the minimum personal information necessary to provide you with current information about our products and services, and to provide you with fast, reliable service if you decide to purchase our services from us.

     
  • We typically only require your email or phone number to communicate our services to you.  We will not sell, exchange, loan or make available any personal information that you have provided to us

     
  • We will keep all personal information confidential, and we will provide strong safeguards to protect that information whether it is in print, electronic or other form. Our Caregiver and Testimonial information you view on our website has been provided to us with the owner's consent.

     
  • We will make available to you, on request, your personal information that we have on file, and we will correct, amend or delete information at your request.


    Consent

    5Star Caregivers.ca must obtain the consent of all the people whose name may be retained in our records to receive products or information. If the customer sends in a  form requesting our services, we accept that as implied consent. If we need information beyond that which the customer has indicated (in conducting a survey, for instance), we will request the explicit consent of the customer either verbally or in writing.

    The customer can at any time withdraw consent to receive further information or products.


    We will not retain personal information indefinitely. Generally a name is retained for two years after it has become inactive (no transactions against that name). Files are then destroyed or deleted, except for those on financial records, which, in accordance with the Canadian law, have to be archived for seven years. Archived information is not accessed or used for operational or marketing purposes. We thank you for your business.